Case studies

The Commercial Impact ofCustomer Confidence

Measured after returns, these brands saw stronger purchasing behaviour, higher kept revenue and increased customer confidence through Try Before You Buy.

Silk Laundry — campaign

SILK LAUNDRY

53%AOV increase

COMPLETED MIRRA ORDER VS REGULAR ORDER

Customers explored delicate silk separates, layering pieces and elevated wardrobe staples with greater confidence at home.

Sacha Drake — campaign

SACHA DRAKE

52%AOV increase

COMPLETED MIRRA ORDER VS REGULAR ORDER

Tailored eventwear and occasion dressing saw stronger multi-item purchasing behaviour through home trial.

IDA+S — campaign

IDA+S

56%AOV increase

COMPLETED MIRRA ORDER VS REGULAR ORDER

Customers engaged more confidently across the brand’s premium everyday lifestyle and wardrobe essentials range.

Sharkskin — campaign

SHARKSKIN

91%AOV increase

COMPLETED MIRRA ORDER VS REGULAR ORDER

Technical wetsuits and performance-focused fit categories benefited from the confidence of trying before purchasing.

Brand reviews

It's a great platform and the process is seamless for both brand and customers. It has definitely increased confidence in shopping and we have already seen a significant increase in AOV.

AM EYEWEAR

Our AOV for TWM orders is 44% more than non TWM orders. Wow. I knew as a new brand that the TBYB would be super helpful for conversions but this is next level. Also, why don't other apps have these kinds of metrics? TWM Analytics leads with ROI.

IDA+S

Our AOV for TWM orders is 44% more than non TWM orders. Wow. I knew as a new brand that the TBYB would be super helpful for conversions but this is next level.

NOWHERE NATION

The Mirra home try-on system has given new customers peace of mind when trying our brand for the first time. Our send-back rate has been really small so we do recommend this app to capture new customers. I cannot recommend this app enough!

MEGAN SALMON

It's rare to find a solution that enhances conversion, customer trust and brand experience all at once. Mirra delivers on all three.

SACHA DRAKE

We have been using Mirra for about a month now and so far it's been great. Our customers who have used the service have liked it, and we are now looking to roll it out to more customers.

MARVELL LANE

The Try Before You Buy app has been a game changer for us. It has opened up orders where customers were initially unsure, converting them into sales. Both conversions and order value have increased.

FIGUR CO

We implemented Try with Mirra last week and we are off to a great start. It's clearly getting new customers over the line with 82% of orders coming from new customers. TWM orders also have a higher AOV.

ALEXANDRA

It's a great platform and the process is seamless for both brand and customers. It has definitely increased confidence in shopping and we have already seen a significant increase in AOV.

AM EYEWEAR

Our AOV for TWM orders is 44% more than non TWM orders. Wow. I knew as a new brand that the TBYB would be super helpful for conversions but this is next level. Also, why don't other apps have these kinds of metrics? TWM Analytics leads with ROI.

IDA+S

Our AOV for TWM orders is 44% more than non TWM orders. Wow. I knew as a new brand that the TBYB would be super helpful for conversions but this is next level.

NOWHERE NATION

The Mirra home try-on system has given new customers peace of mind when trying our brand for the first time. Our send-back rate has been really small so we do recommend this app to capture new customers. I cannot recommend this app enough!

MEGAN SALMON

It's rare to find a solution that enhances conversion, customer trust and brand experience all at once. Mirra delivers on all three.

SACHA DRAKE

We have been using Mirra for about a month now and so far it's been great. Our customers who have used the service have liked it, and we are now looking to roll it out to more customers.

MARVELL LANE

The Try Before You Buy app has been a game changer for us. It has opened up orders where customers were initially unsure, converting them into sales. Both conversions and order value have increased.

FIGUR CO

We implemented Try with Mirra last week and we are off to a great start. It's clearly getting new customers over the line with 82% of orders coming from new customers. TWM orders also have a higher AOV.

ALEXANDRA

RESULTS

The impact behind the experience

+1%

first-time conversion

Lift in new customer conversion rates by removing hesitation at the point of purchase.

+1%

AOV after returns

Median order value lift measured after returns, with stronger keep behavior from first-time shoppers.

-1%

discount reliance

When confidence does the work of conversion, brands stop competing on price.

1h

average decision window

90% of shoppers finalise keep or return within 36 hours of delivery.

Case studies

The brands redefining customer confidence are scaling faster

From premium fashion labels to performance-led categories, Mirra helps brands increase AOV, improve conversion behaviour and build stronger customer confidence after checkout.

See how leading commerce brands are increasing kept revenue with Mirra.