Privacy Policy

Privacy Policy for Try with Mirra App for Shopify Merchants
  • This privacy policy explains how we, the Try with Mirra app, collect, use, and disclose personal information from merchants and their customers on Shopify.

Information We Collect
  • Merchant and Customer Information: Includes names, contact details, Shopify store information (store name, URL, products), and customer order details (order number, product information, order history).

App Usage Data
  • Data on how customers interact with the Try with Mirra app, including products, trials and size selections.

Technical Information
  • Non-personal information such as IP addresses, device types, and browser types, for app improvement purposes.

How We Use Your Information
  • To provide and improve the Try with Mirra app services.
  • To respond to inquiries or requests.
  • To comply with legal obligations, under the legal basis of consent, contract performance, and our legitimate interests.

Sharing Your Information
  • We may share information with third-party service providers for app development and analytics, under confidentiality agreements.
  • Information may be disclosed if required by law or to protect our legal rights.
  • International Data Transfers: Data may be transferred outside the EU/EEA with appropriate safeguards.

We may use the provided contact information to send promotional materials, newsletters, and marketing communications related to Try with Mirra.
You can opt out of receiving these communications at any time by contacting us at support@trywithmirra.com or following the unsubscribe instructions in the messages.
Note that transactional or service-related messages, such as order confirmations, may still be sent as they are necessary for our services.

Cookies
  • We use cookies to personalise the experience and track app usage. You can manage cookies through your browser settings.

Security
  • We implement measures like encryption and access controls to protect personal information.

Your Rights
  • You have the right to access, correct, or delete your personal information, and withdraw consent at any time. Contact us at support@trywithmirra.com for requests.

Data Retention
  • Personal data is retained only for as long as necessary for the purposes collected and in compliance with legal obligations.

Children’s Privacy
  • The app is not intended for children under 16. We do not knowingly collect their data.

Changes to This Policy
  • We reserve the right to update this policy. Users will be notified of significant changes.

Contact Us
  • For any questions or concerns, please contact us at support@trywithmirra.com.

Effective Date: 27 February 2024

If you have any questions or concerns about our privacy policy or our use of your personal information, please contact us at support@trywithmirra.com.