Pricing

Three products.
One platform.
Flexible pricing.

Build the Mirra platform around your brand, with the flexibility to choose individual products or unlock greater value across the full suite.

Prices shown in USD

Try with Mirra

Choose the Try with Mirra plan that fits

Simple pricing designed to scale with your order volume.

Starter

$49/month

8% of completed Try with Mirra orders

Up to 50 Try with Mirra orders / month

Best for

For brands doing ~$500,000 online sales.

Includes

  • Try with Mirra checkout
  • Secure payment authorisation
  • Flexible Try at Home experience
  • Customer trial portal
  • Standard support

Pro

$670/month

3.5% of completed Try with Mirra orders

Up to 400 Try with Mirra orders / month

Best for

For brands doing between $1M–$5M online sales.

Starter +

  • Multi-currency support
  • VIP and country-level segmentation
  • Silent discounting
  • Professional installation and setup
  • Mirra marketing playbook
  • Priority email support
  • Growth strategy guidance

Most Popular

Platinum

$1,680/month

2.5% of completed Try with Mirra orders

Up to 2,000 Try with Mirra orders / month

Best for

For established brands scaling Try at Home across more customers and markets.

Pro +

  • Mirra Returns growth plan included
  • Multi-site storefront support
  • Dedicated Success Manager
  • Quarterly Business Reviews
  • Advanced Try at Home controls and configuration

Enterprise

$3,500/month

1.5% of completed Try with Mirra orders

Unlimited Try with Mirra orders / month

Best for

For high-volume and Shopify Plus brands requiring a tailored solution.

Platinum +

  • Full-scale custom implementation
  • SLA-backed platform access
  • Dedicated implementation team
  • Custom reporting and data exports
  • Enterprise-level support

Add-on

Add Mirra Concierge

Expert guidance at the moment it matters most.

Bring the confidence and personal service of an in-store experience online. Mirra Concierge gives shoppers access to personalised product, fit and styling support directly within their shopping journey.

Starting at $290

monthly subscription fee

Concierge can include:

  • Personalised styling and fit guidance
  • Product and how-to-wear videos
  • Brand styling notes and recommendations
  • Live chat with a stylist or product expert
  • Virtual consultations
  • In-store appointment booking
  • VIP customer experiences

Add-on

Add Mirra Returns

Returns without the operational headache.

Manage Try with Mirra returns and standard e-commerce returns through one streamlined experience, helping products get back into stock faster while giving customers a simpler return journey.

Growth

$99/month

Volume
200 returns/month
Additional returns
$1 per additional return
Support
Live chat support

Pro

$199/month

Volume
500 returns/month
Additional returns
$0.90 per additional return
Support
Live chat + priority email

Scale

$349/month

Volume
1,500 returns/month
Additional returns
$0.75 per additional return
Support
Dedicated CSM

Enterprise

Custom pricing

Volume
Unlimited returns
Additional returns
Negotiated overage
Support
Executive management

Connected platform

Every Mirra product is built to work together

Start with one product or build the complete Mirra customer experience.

  1. 01 · Decide

    Try at home

    Charged today$0.00

    Try with Mirra

    Give customers the confidence to experience products at home before committing to purchase.

  2. 02 · Guide

    Concierge

    Need help styling?
    CallVideoNotes

    Mirra Concierge

    Give shoppers personalised guidance at the point of hesitation, from fit and styling to product advice.

  3. 03 · Complete

    Return portal

    Keep
    Return
    Exchange

    Mirra Returns

    Simplify post-purchase returns and get inventory back into stock faster.

One platform. One customer journey. Built around conversion and confidence.

Enterprise

Enterprise brands get more

For brands operating at scale, Mirra can be configured around your existing customer experience, technology and operational requirements.

  • Custom implementation
  • Dedicated Success Manager
  • Multi-site and multi-market support
  • Advanced configuration
  • Priority support
  • Quarterly Business Reviews
  • Custom reporting and exports
  • Tailored rollout strategy

FAQ

Pricing questions, answered

Yes. Every Mirra product can be used as a standalone solution. Mirra Concierge can be used independently, without Try with Mirra or Mirra Returns, or combined with other Mirra products as your needs grow.

Yes. Mirra Returns can manage both standard e-commerce returns and returns from Try with Mirra orders.

A completed Mirra order is an order that includes at least one Try with Mirra item. Usage fees are calculated on the final value of the order once the customer completes their Try at Home period.

Yes. Mirra plans are designed to scale as your order volume and requirements change.

Yes. Enterprise pricing and configurations are available for high-volume brands with more complex requirements.

Applicable taxes are added to subscription and usage fees at billing.

Not sure which Mirra setup is right for you?

Tell us a little about your brand, order volume and what you want to improve. We'll recommend the right combination of Try with Mirra, Concierge and Returns.